General
Want to become a WTSO Member? It’s Free!
How do I contact WTSO?
Can you tell me more about WTSO?
What does comparable price mean?
Shipping
Do you have to be available to sign for the package?
When will I receive notification of my shipment?
What type of shipping method do you use?
I am concerned about the weather, is it safe to ship?
Order Issues
Where is my Order?
How do I make a change to my recently placed order?
What happens if my order is damaged while in transit?
What if I do not receive an order confirmation?
Account / My Cellar
How can I receive less emails or unsubscribe
What if I do not want to receive emails?
Can I receive emails only for certain varietals?
I had purchased a wine previously that I really enjoyed, how can I see if you have any available.
Products & Services
What is “Last Chance Wines”?
What is “Premium Selection”?
Where can I view the catalog?
I'm looking for a wine that is no longer being offered. What are my options?