Yes, the membership price is an annual fee, subject to changes in pricing and terms. It will automatically be renewed every year on the same date.

The membership is non-refundable. You can enjoy all the perks including exclusive access to wines and promotions available until the membership expires.

The Premium Wine Club subscription includes 2-3 bottles of deluxe wines shipped every month, a virtual wine tasting community, and many other benefits.

A Case Club membership is different by giving you the power to choose how you shop for wines. Customize your shipments with exclusive access to wines and the ability to earn Case Club Cash on future purchases.

This membership includes many perks found here. It provides customized access to wines and the ability to earn Case Club Cash on future purchases. For many customers, it can easily pay for itself!

• Exclusive Access: Enjoy access to special sales and promotions not available to non-case club members 

• Member rewards:  Earn $10 back on every 12 bottles delivered.

• Shop Wines The Way You Want: Add wine deals to your Case Club Bank with no minimum order threshold.

• Personalized Service: Benefit from customized wine recommendations. Order your favorites or try one bottle, with no commitments to purchased required minimums. Plus, enjoy free shipping on all shipments over $60.

• Unlimited Holds: Your orders will be stored in your digital Case Club Bank and physically held at our facilities until you're ready to ship. Hold for as long or as little as you want.

This membership includes many perks found here. It provides customized access to wines and the ability to earn Case Club Cash on future purchases. For many customers, it can easily pay for itself!

After your Case Club membership expires, we will continue to hold your order for up to six months free of charge.

If your order is not shipped within six months and we do not hear from you, it will be automatically canceled. A full store credit for the original order total will be issued and sent to your email within 24 hours.
If you’d like to place a new order or if there’s anything we can assist you with, please don’t hesitate to contact us.You are welcome to contact us to reorder if desired at  1-866-957-2795 or at [email protected]

Yes, easily view your available bottles directly in your account under 'Case Club Bank’. 

At this time, all 12 bottles in a Case Club shipment must be sent to a single address to qualify for the $10 reward. Shipments totaling $60 or less to any given address(es) will be subject to standard shipping threshold rates."

The flexibility of Case Club allows you to add any quantity of bottles to your Bank. This means you can order as few as 1 bottle at a time until you accumulate 12 bottles, earning Case Club Cash credits for future purchases.

All Case Club members can ship fewer than 12 bottles, but standard shipping thresholds and rates may apply. No Case Club Cash will be earned on these orders

One perk of Case Club membership is the flexibility to hold your bottles for as long as you need. Physically, they are stored in our temperature-controlled warehouse. Digitally, you can manage them in your Case Club Bank and add them to a shipment whenever you're ready. 

If you case club membership expires we will hold your orders for up to 6 months upon request. If your order is not shipped out within the 6 month time period your order will be canceled. A full store credit for the original order total will be issued and sent to your email within 24 hours.
If you’d like to place a new order or if there’s anything we can assist you with, please don’t hesitate to contact us at [email protected].

All Case Club members can ship any number of bottles at any time. However, only shipments of 12 bottles will earn Case Club Cash. Shipments containing fewer than 12 bottles will be subject to standard shipping thresholds and rates, and no Case Club Cash will be earned on those orders.

View your Case Club Shipments to track your cases. View available bottles in your Case Club Bank to create a new shipment.

Case Club Cash is a $10 credit towards a future purchase, earned on each eligible shipment. Eligible shipments include twelve 750ml bottles or six 1.5L magnum bottles. Exclusions may apply; please refer to the Terms of Service for more details

Case Club Cash will automatically become available for future purchases once an eligible shipment is delivered. You can track the status of your shipments and Case Club Cash within the Case Club Shipments tab. Please allow up to 48 hours for status updates to reflect.

Yes, once Case Club Cash credits are earned, they can be applied in full towards any future purchase. If you choose to accumulate your balance, you have the option to defer using your cash back until you've accrued your desired amount.

No, your Case Club Cash will not expire.