Shipping

Shipping

1.         Shipping Rates

WTSO offers free ground shipping throughout the contiguous United States on our flash deals when the minimum number of bottles required for each offer is purchased.
If fewer than the minimum is selected, standard shipping rates will apply, and the additional cost will be shown before checkout.

For all other wines outside of flash deals, shipping is free on orders of $60 or more.

We also offer expedited shipping options—those rates will be calculated at checkout based on your location and order details.

2.         Where We Ship

As shipping wine is complicated, we are constantly trying to update our shipping capabilities. If you have specific questions about shipping, please contact our Customer Service Department.

            3.         Title & Ownership

Title to, and ownership of, all wine passes from WTSO to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the import of the package from New Jersey to his/her home state. Since we own all of our inventory and therefore arrange for transportation of the wine, WTSO is providing a service to, and acting on behalf of the purchaser. By utilizing this service from WTSO, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of wine. By placing an order with WTSO, purchaser authorizes WTSO to act on buyer’s behalf to engage a common carrier to deliver buyer’s order. WTSO automatically adds insurance to each order placed. This covers you from any package lost or damaged in transit. The purchaser represents that he/she has obtained all required permissions, paid all required fees, is working through properly licensed intermediaries, is legally entitled to take possession of wine, is legally entitled to take quantities ordered, and authorizes that he/she is 21 years of age. WTSO makes no representation to the legal rights of anyone to ship or import alcoholic beverages into any state outside of New Jersey.

4.         Hold Policy

WTSO will hold your order for up to 6 months. If it is not shipped by your selected date at the 6-month mark, a store credit will be issued in the form of a gift card. We do not allow future shipping requests on Saturdays or Sundays as we do not ship from our warehouse on these days in order to minimize transit time. If you ever need to change the original date chosen, please contact us immediately; notice is needed 48 hours in advance of the date you would like to ship.

5.         Estimated Delivery Time

Orders placed will typically ship from our climate-controlled facility within the next 1-3 business days. Ground Service shipping is only available Mondays through Fridays. 2-Day Air shipping is only available Mondays through Wednesdays.

6.         Tracking an Order

Once your order has been completed, you will receive an email from WTSO confirming your order. Once your order has shipped you will receive an additional email which will include a tracking number for your convenience.

7.         Containers

Products are packed in our “Shipper Approved” containers to ensure proper delivery. We do everything possible on our end to protect our products from temperature related damage (see “Hold Policy” above for additional delivery options).

8.         Signature Policy

You must be 21 years of age or older to purchase wine from WTSO. All packages REQUIRE a signature by someone 21 years of age or older upon delivery. It is highly recommended that you provide us with a business shipping address for the best service. Customer comments on your order such as "Please leave on back porch" or "Leave at front door" unfortunately cannot be honored. Failure to comply with this policy will result in your wine being returned to WTSO without refund of any shipping charges.

Returns